Frequently Asked Questions


What is Vengo AI?

Vengo AI is a customizable AI sales tool designed to help businesses capture sales leads, engage with customers, and boost revenue. Unlike traditional chatbots, Vengo AI provides AI agents tailored to your brand’s voice, style, and expertise, offering human-like interactions 24/7.

How does Vengo AI work?

Vengo AI leverages advanced machine learning and large language models to train AI agents on your business content. These agents can interact with customers via text, voice, and even video, providing personalized, real-time support and engagement.

What are the benefits of using Vengo AI over traditional chatbots?

Vengo AI goes beyond generic chatbots by offering tailored, conversational experiences that match your brand's personality. It converts visitors into leads, nurtures prospects through the sales funnel, and provides data-driven insights to improve business outcomes.

Is Vengo AI free to use?

Vengo AI offers a 14-day free trial for new users. After the trial, businesses can choose from several pricing plans designed to fit their needs. Monthly chat and voice usage are based on included minutes with additional usage billed accordingly.

How do I integrate Vengo AI into my website?

Vengo AI integration is simple. With just one line of code, you can deploy your AI agent on your website. This process is seamless and requires no coding expertise.

How is my privacy protected on Vengo AI?

Vengo AI employs robust security measures, including encryption and compliance with global data protection regulations, ensuring your data and interactions are safe.

Can I customize my AI agent?

Yes, you can fully customize your AI agent to reflect your brand’s unique voice and style. This includes training the agent on your business content, customizing greetings, and tailoring responses.

What devices support Vengo AI?

Vengo AI works across all devices, including desktops, tablets, and smartphones. The responsive platform ensures seamless interaction for your customers on any device.

How do I get support for Vengo AI?

Vengo AI provides dedicated customer support through email, the website, and a community squad on Spinnr, where users can access real-time help and resources.

How does Vengo AI handle refunds?

Refunds are prorated based on usage and server costs. Contact support for refund inquiries, and the team will address your concerns.

Can Vengo AI be used internationally?

Yes, Vengo AI is designed for global use, supporting multiple languages and currencies to help businesses expand their reach.

What is the cost of using Vengo AI?

Vengo AI offers tiered pricing plans starting at $99/month, with options for small businesses, growing enterprises, and custom solutions. Visit the pricing page for detailed information.

Why choose Vengo AI?

Vengo AI provides businesses with 24/7 AI sales agents that engage customers, generate leads, and close deals faster. Its all-in-one platform eliminates the need for multiple tools, making it cost-effective and highly efficient.

What payment methods are accepted on Vengo AI?

Vengo AI accepts payments via credit card, debit card, and PayPal. Future payment options may include additional methods based on demand.

How often does Vengo AI update its features?

The platform is updated regularly to introduce new features and enhancements. Updates are typically released weekly based on user feedback and technological advancements.

Does Vengo AI offer resources to help grow my business?

Yes, Vengo AI offers resources such as video tutorials, blog posts, and personalized tips to maximize the effectiveness of your AI agent. You can also join the Vengo AI community for additional insights.

What is the Creator Marketplace on Vengo AI?

The Creator Marketplace enables users to create and monetize custom AI agents. It’s a space where businesses and creators can design AI agents tailored to specific audiences or purposes and earn revenue through their usage.

What industries can benefit from Vengo AI?

Vengo AI is ideal for e-commerce brands, SaaS companies, agencies, coaches, consultants, and any business looking to improve customer engagement and boost sales.

What analytics does Vengo AI provide?

Vengo AI offers detailed analytics on customer behavior, engagement, and sales funnel performance. These insights help businesses make data-driven decisions to optimize their strategies.

How can I test Vengo AI before committing?

You can sign up for a 14-day free trial to explore Vengo AI’s features and see how it can transform your business. During the trial, you’ll have access to key functionalities and support to help you get started.