FAQ - Vengo AI

What is Vengo AI?

Vengo AI is a customizable AI sales agent that works 24/7 to engage your website visitors, answer questions, capture leads, and drive conversions. It’s like having your top salesperson available all the time—automated, scalable, and trained in your brand's unique voice.

How does Vengo AI work?

Vengo AI uses advanced language models and machine learning to create conversational agents trained on your content. These agents engage visitors in real time via text or voice, providing support, booking meetings, and capturing leads directly through your website.

How is Vengo AI different from traditional chatbots?

Most chatbots offer basic, robotic answers. Vengo AI delivers smart, human-like conversations tailored to your brand. It actively sells, prequalifies leads, and books demos—turning visitors into customers, not just giving them FAQ links.

How easy is it to install Vengo AI?

Extremely easy. Just copy and paste one line of code into your website. No developers needed. It works on any platform, including WordPress, Wix, Squarespace, and custom-built sites.

Is there a free trial?

Yes! We offer a 14-day free trial so you can experience the benefits firsthand. Try it risk-free and see how many leads your AI agent can generate.

Can I customize my AI agent?

Yes. Customize everything—from the agent's tone, name, and appearance to its knowledge base, greeting style, and call-to-actions. You can even train it using your best sales calls or content.

Does Vengo AI support voice interaction?

Yes. Vengo AI supports both text and voice-based conversations, offering a more engaging experience for your customers. You can enable or disable voice per agent.

What kind of analytics does Vengo AI provide?

Our dashboard shows who interacted with your AI, what they asked, what contact info they left, and what next steps were taken. You can download all lead data and chat summaries as CSVs.

Can Vengo AI integrate with my CRM?

Direct CRM integration is in progress. For now, you can export leads from the dashboard and import them manually into your CRM.

Does Vengo AI work on all devices?

Yes. Vengo AI is fully responsive and optimized for desktop, tablet, and mobile use. Your AI agent will look and perform great everywhere.

How secure is Vengo AI?

Vengo AI is GDPR-compliant and uses enterprise-grade encryption. Data is anonymized, metadata is stripped, and your customer interactions are safe and private.

Can I use Vengo AI internationally?

Absolutely. Vengo AI supports multiple languages including English, Spanish, French, Arabic, Chinese, and more—making it ideal for global businesses.

How much does Vengo AI cost?

Plans start at $29/month for small teams and scale up to $349/month for larger companies. We can also customize plans for enterprise packages or your needs. Visit our Pricing page for details on what each tier includes.

What support is available?

We offer live chat support, help center tutorials, and onboarding sessions. You can also email us at info@vengoai.com or open a ticket on our site anytime.

How do refunds work?

We offer prorated refunds based on server and usage costs. Reach out to our support team for any concerns and we’ll help right away.

Can I become a Vengo AI affiliate?

Yes! Join our affiliate program to earn 30% recurring commission for every business you refer.

What industries use Vengo AI?

Vengo AI is used by SaaS companies, eCommerce brands, agencies, consultants, universities, real estate teams, and more. If your business needs leads and customer engagement, Vengo can help.

What if I want to request a custom feature?

We offer discounted custom features that often get added to our roadmap. Just contact us with your request and we’ll evaluate it together.

Where can I find more help?

Visit our Help Center at https://vengoai.tawk.help for guides, tutorials, and answers. Or ask your AI agent to direct you to resources anytime.

Frequently Asked Questions